American Disability Act (ADA) Accessibility
This Notice Applies to Everyone
This Agency is committed to providing excellent service to all of our customers, including individuals with disabilities. In order to achieve this, This Agency’s digital content is informed by relevant portions of W3C Web Content Accessibility Guidelines (WCAG) 2.1 Level AA and other guidance.
This Agency is dedicated to make digital content accessible, without limitation, includes the implementation of:
Company policies on accessibility;
Resources dedicated to accessibility;
Accessibility cross-training for this entire agency;
Performing multi-layer accessibility testing of digital content
The ultimate goal for accessibility is to surpass the expectations of all of our customers. Comments on how well those expectations are being met are welcome and appreciated.
Feedback can be provided in the following ways:
By phone: (760)238-3218
By email: ralphcortezia@gmail.com
Make sure to put on the Subject line “RE: ADA Accessibility”
By mail: 77711 Flora Road , Suite363 , Palm Desert , CA 92211
By Form: www.ralphcortezinsuranceagency.com/contact
On Subject, Make sure to select “ADA Request”
EFFECTIVE DATE
This Privacy Notice is effective January 1, 2026.
Last updated 06/01/2026